Privacy Policy

CanaBuild Inc. – Privacy Policy

Last Updated: Nov 20, 2025

CanaBuild Inc. is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of personal information:

• Contact details (full name, service address, billing address, phone number, mobile number, and email address).
• Project-related information and any photos, documents, or details you provide to us through forms or during communication.
• Website usage data (such as pages visited, browser type, and IP address) collected through standard analytics tools.
• Project-related photos or short videos taken before, during, or after the project for documentation and quality assurance purposes. These materials are collected only with your permission (optional and fully voluntary).

2. How We Use Your Information

We use your personal information to:

• Provide quotes, assessments, and respond to inquiries.
• Schedule consultations, installations, or related services.
• Improve our website, customer experience, and service offerings.
• Communicate with you regarding your project or requests.
• We may disclose information only when required to do so by law, or when such disclosure is necessary to comply with legal obligations, protect our rights and property, ensure safety, or enforce our website policies. Non-personal, aggregated visitor data may be shared with third parties for analytics, marketing, or general business purposes.

Marketing Communications

If you choose to subscribe, we may send you emails or messages about promotions, updates, or services offered by CanaBuild Inc. You may unsubscribe from these communications at any time by using the “unsubscribe” option provided in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to provide our services—for example:

• Professional installers or subcontractors.
• Manufacturers preparing custom orders.
• Delivery or logistics partners.
• Financing partners you choose to work with (e.g., Financeit).
• Payment processors for completing transactions.

These partners receive only the information required to perform their duties and must handle your information in compliance with applicable privacy laws.

3. Cookies & Website Tracking

Our website may use cookies or analytics tools to understand user activity and improve performance. You may disable cookies in your browser settings if preferred.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the content, security, or privacy practices of those external websites.

6. Your Rights Under PIPEDA

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request the removal of your information from our systems, where permitted by law.

We will respond to such requests within a reasonable timeframe.

7. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal and regulatory requirements. After this period, information is securely deleted or anonymized.

8. Data Storage Locations

Some personal information may be stored or processed by third-party service providers located outside Canada. In such cases, your information is subject to the laws of those jurisdictions, but all service providers must handle your information in accordance with applicable privacy obligations.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be indicated by the “Last Updated” date above. Continued use of our website or services after such changes indicates acceptance of the revised Policy.

10. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy-related concern, please contact: